Support

Contact

• Email: info.spector.fitness@gmail.com
• Hours: weekdays 11:00–16:00 JST. We aim to reply within 2 business days.
• Please include your store name (the part after admin.shopify.com/store/ in the admin URL), what happened and what you saw on screen. Do not include customers' personal data or secrets.

Setup

1. Prepare LINE: In your LINE Official Account, create a Messaging API channel and a LINE Login channel under the same provider. Link the LINE Login channel to the Official Account and set it to Published. Register the callback URL shown on the app's "LINE connection" page in the LINE Login channel.
2. Connect in the app: On the app's "LINE connection" page, enter the channel ID and channel secret of both channels.
3. Let customers link: In the checkout editor (Thank you page) and the customer account editor (Order status page), add the app blocks. You can also share the store's /apps/line/link page in menus or emails.
4. Send from Flow: Add the "Send LINE message" action to a Shopify Flow workflow and choose the customer and the text. Messages are sent only to customers who have linked LINE.
5. Check: Use "Send logs" in the app to send a test message to a linked customer and see the results.

FAQ

• What happens if the customer has not linked LINE? Nothing is sent and the Flow run does not fail. The send log shows "skipped: not linked".
• Do I need to set up a LINE webhook? No. The app never sets or changes your webhook URL, so it works alongside other tools (for example a chat support tool) that use the webhook.
• LINE Login shows an error. Check that the LINE Login channel is Published, that the callback URL is registered, and that the channel ID and secret belong to the LINE Login channel (not the Messaging API channel). The app's "LINE connection" page shows the latest failure reason.
• Does it work with both new and classic customer accounts? Yes. The linking page (/apps/line/link) works with both. The Order status block appears only with new customer accounts; with classic customer accounts, share the linking page in menus or emails.
• Is there a sending limit? The monthly message quota of your LINE Official Account plan applies. You can see the remaining quota on the "LINE connection" page.
• What happens when I uninstall? We delete the access token and the LINE channel secrets right away, and delete link records and send logs on the later deletion request. See the privacy policy.

LINE is a trademark or registered trademark of LY Corporation. Shopify is a trademark of Shopify Inc. This app is not provided or endorsed by either company.